Everything about how cricex com collects, uses, and protects your personal data — explained clearly and transparently.
Cricex com believes your personal data belongs solely to you — we only collect what is necessary and keep it under the highest security standards.
All your information is protected with SSL 256-bit encryption technology. No unauthorized party can access your data.
Cricex com never sells or rents your personal information to third parties. Our business model does not rely on data trading.
You can view, correct, or request deletion of your information at any time. You have full control over your data.
We only collect the information that is genuinely necessary to provide our services and maintain security. We never ask for more than we need.
Each type of data has a defined retention period. Once that period expires, the data is securely deleted.
Cricex com complies with international data protection standards, and the system is verified through regular security audits.
This Privacy Policy cricex com (hereinafter referred to as "we", "us", or "the Platform") and all its users (hereinafter referred to as "you" or "Member") governing the collection, use, and protection of information.
cricex comBy using the -website or app, you agree to this Privacy Policy. We believe data protection is a fundamental right, which is why this policy is written in plain language — so you can clearly understand exactly what we do with your information.
This Policy cricex com's website, mobile app, and all associated digital services. Any third-party sites or services operate under their own privacy policies, for which we are not responsible.
This policy was last updated in January 2026. If significant changes are made, you will be notified at your registered email address.
cricex com Information is collected in three ways: what you provide directly, data collected automatically through your use of the platform, and information received from third-party verification services.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Registration & Notifications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Usage Information | Betting history, login times, page visits | Service improvement & personalization |
| Location Information | Country, city (IP-based) | Regulatory Compliance & Security |
We never ask for information we don't need. If additional data is ever required beyond the list above for a specific reason, your separate consent will be obtained at that time.
We will never ask for your password or payment PIN over the phone or by email. If you ever receive such a request, treat it as a scam.
cricex com Your data is used for the following purposes:
We do not use any automated decision-making processes that significantly affect your rights or opportunities — such as decisions on loans or insurance. However, automated risk assessment is in place for security purposes.
cricex com Cookies and similar technologies are used on the website and app to enhance your browsing experience and help keep the platform secure.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.
We do not use cross-site tracking cookies for third-party advertising networks.
cricex com Your personal information is never sold. However, it may be shared in the following limited circumstances:
Before sharing information with any third party, we ensure they meet the required data protection standards and will use the information solely for the specified purpose.
All our third-party partners operate under strict confidentiality agreements.
cricex com has defined specific retention periods for each type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | AML Compliance |
| KYC Documents | 5 years after the end of the relationship | Regulatory Requirements |
| Log & Security Information | 12 Months | Fraud Investigation |
| Marketing Preferences | Until consent is withdrawn | Based on your preferences |
| Support Contact | 3 Years | Service Quality Assurance |
Once the retention period ends, data is securely deleted or anonymized so that it can no longer be used to identify you.
cricex comAs a member of, you have the following rights over your own data:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data unless we are legally required to retain it.
In certain circumstances, you may request that we temporarily suspend the processing of your data.
You may request a copy of your data in a commonly used format.
You may object to your data being used for marketing purposes.
To exercise any of these rights, email us at support@cricexcom.com. We will respond within 30 days.
cricex com Strictly for adults only. We do not knowingly provide services to or collect information from anyone under the age of 18.
Age verification is mandatory during registration. If data belonging to anyone under 18 is collected for any reason, it will be deleted immediately and the associated account will be closed.
If any minor in your household has created an account, please notify us immediately at support@cricexcom.com.
cricex com We take both technical and organizational measures to keep your data secure:
That said, please keep in mind — no organization can guarantee 100% security over the internet. On your end, using a strong password and keeping it confidential is essential.
cricex com may update this Privacy Policy as needed. When changes are made:
We always aim to ensure that any changes further strengthen your privacy protections, never weaken them.
Previous versions of the policy are available upon request. Contact us at support@cricexcom.com.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Support@cricexcom.com
Usually within 3–5 business days
Available on the 24/7 support platform
FAQ Page See for general FAQs
We take your privacy seriously and strive to respond to every request promptly and with care.